Privacy Statement

SECTION 1 – HOW WE HANDLE YOUR INFORMATION

We collect the personal information that you provide when you purchase something from our store as part of the buying and selling process. The information we collect includes your name, address and email address.

By browsing our store, we also automatically receive the internet protocol (IP) address of your computer. This provides us with information that helps us recognise your browser and operating system.

With your permission, we may send you occasional marketing emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How we get your consent

Your consent to collect your personal information is implied when you provide it to us when completing a transaction, verifying your credit card, placing an order, and arranging for a delivery or return a purchase. We will use the information you provided for the said purposes only.

Meanwhile, when we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to cancel your account details

Should you change your mind after you opt-in, you may withdraw your account details at any time. Please inform us by sending us an email at privacy@lowtclinic.com.au, or mailing us at:

Level 1, Suite 22 797 Plenty Road, South Morang, VIC 3752, Australia

SECTION 3 – DISCLOSURE

We may disclose your personal information in case we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WORDPRESS

Our store is hosted on wordpress. They provide us with the online e-commerce platform where we sell our products and services.

Your data is stored through WordPress data storage, databases, and the general WordPress application. WordPress stores your data on a secure server behind a firewall.

Payment:

When you pay via a direct payment gateway when completing your purchase, your credit card data will be stored by WordPress. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After completing the transation, your purchase transaction information will be deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please refer to WordPress’s Terms of Service (https://www.Wordpress.com/legal/terms) or Privacy Statement (https://www.Wordpress.com/legal/privacy).

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, there are third-party service providers that have their own privacy policies in connection with the information we are required to provide to them for your purchase-related transactions. These providers include payment gateways and other payment transaction processors.

As such, we recommend that you read the privacy policies of these providers to help you understand how they will handle your personal information.

In particular, keep in mind that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Thus, remember that once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. Our privacy policy does not cover these websites. We thus encourage you to read their privacy statements.

SECTION 6 – SECURITY

We take reasonable precautions and follow best practices of the industry to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Credit card information that you provide is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

No method of transmission over the Internet or electronic storage is 100% secure. However, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to ensure high levels of security.

SECTION 7 – COOKIES

Below is a list of cookies that we use. You may choose to opt-out of cookies or not.

_session_id, unique token, sessional, Allows WordPress to store information about your session (referrer, landing page, etc).

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly.

Changes and clarifications will take effect immediately once they have been posted on the website.

We will notify you here should we make material changes to this policy in order to keep you aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In case our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at privacy@lowtclinic.com.au or by mail at Level 1, Suite 22 797 Plenty Road, South Morang, VIC 3752, Australia.