Frequently Asked Questions
Have a question for us? Please read this section for some of the most commonly asked questions by our patients, from important information about our clinic to the safety of your personal information.
If you find that your question isn’t covered in this section, you may get in touch with us by calling us at 1300 092 (LOW), or sending us an email at email@example.com.
How much does the treatment cost?
The cost of our treatment is revealed in Step 2 of our online application process. Once you have filled out your questionnaire, the cost breakdown is shown in detail on the FAQ section.
Alternatively, you can get our “LowT Information Pack” which also has our cost breakdown and more. Download – Low T Information Kit
Why am I being asked to pay a consultation fee of $250?
What is included in the treatment cost?
What is Bio-identical hormone supplementation?
Bio-identical hormones are compounded by pharmacies usually from a natural substance. It acts as a chemical booster to ramp up the body’s levels of testosterone. Within a few weeks patients may experience changes.
What is Low T Clinic?
The company is based in South Morang, Victoria. As we provide all our services online, we do not require clinic visits, making your orders quick and convenient.
We ensure the health and safety of our patients by prescribing only medication from Australia’s most reputable pharmacies.
Meanwhile, our processes are straightforward and transparent, so patients can rest assured that they are dealing with an honest and reputable therapy clinic.
How does the consultation process work?
First, we will ask you to fill out an online form where you will provide details about your medical history. Once you have submitted this, our medical practitioner will then review your answers. After that, you’ll undergo tests, including checking your testosterone level. You will then have a consultation by telephone with our Dr to discuss your results, symptoms and any questions relating to your treatment. If you are deemed suitable for the treatment…we will prescribe a medication suited to your condition, compound the medication, and then deliver this to the address you nominated. Finally, we will monitor your condition every six months to ensure that the medication is sufficient in helping keep your testosterone level normal.
For more information, please refer to the ‘How Treatment Works’ section of this website.
Is Low T Clinic’s Service Legal?
What are your return and refund policies?
Are the Doctors consultations and blood reviews free?
Why should I choose Low T Clinic?
Who writes my prescription?
When will I receive my order?
How do we handle personal information?
What payment options are available?
Our treatments can be paid by either Credit Card, Direct Deposit to our bank account or a payment plan with MediPay
MediPay Payment Plans for your Medical Treatment
- 10 second eligibility check
- Easy online application
- Decision in 60 minutes or less
- Funds available the same day
Please speak to us if you would like to use MediPay